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Email it with your name and phone number","url":"https://hrlsc.on.ca/contact-hrlsc/","value":"notices@hrlsc.on.ca","seen":"2026-10-04","source":"their own site"},{"kind":"Human Rights Guided Pathway (free online tool to fill in the Tribunal's Form 1)","url":"https://hrlsc.on.ca/guided-pathways/","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-866-625-5179","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":"https://hrlsc.on.ca/contact-hrlsc/","value":"1-866-625-5179 or 416-597-4900 (Mon, Tue, Wed and Fri 9 am to 5 pm; Thu 2 pm to 5 pm)","seen":"2026-10-04","source":"their own site"},"routeCount":5,"channels":[{"kind":"website","url":"https://hrlsc.on.ca/","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"},{"kind":"facebook","url":"https://www.facebook.com/HRLSCOntario","label":"Facebook","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":2,"spacesSeen":"2026-10-04","phone":"1-866-625-5179","contact":{"email":null,"url":"https://hrlsc.on.ca/","route":"Office phone"},"steps":["Take the short online questionnaire, Have you experienced discrimination?, to see if your problem is covered by the Human Rights Code.","Call 1-866-625-5179 or 416-597-4900, Monday, Tuesday, Wednesday and Friday 9 am to 5 pm, or Thursday 2 pm to 5 pm. TTY users dial 711. Indigenous callers can press 4 to reach the Indigenous Services intake staff.","Ask for your language. The Centre can serve you in 140 languages at no cost.","Act quickly. The deadline to take legal steps is generally one year from the last discriminatory event."],"languages":["English","French","140 languages by interpreter"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"qualify":["People in Ontario","Faced discrimination or harassment","Covered by the Human Rights Code"],"needs":["A call to the Centre","File with the Tribunal within one year"],"help":"direct","country":"CA","region":"CA-ON","currency":"CAD","lang":"en","reach":0.02,"reachGroups":[],"reachBasis":"People in Ontario who faced discrimination or harassment under the Human Rights Code.","reachSet":"2026-10-07","shelf":"work-rights","audiences":["between-jobs","working","narrow"],"payer":"community","reachKey":"narrow","hidden":false,"amountKind":"none","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"kind":"opportunity","offer":"free-service","serves":"all","provider":{"name":"Human Rights Legal Support Centre","url":"https://hrlsc.on.ca/","source":"https://hrlsc.on.ca/","read":"2026-10-09"},"amount":null,"page":"/o/human-rights-legal-support-centre-hrlsc/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-04; spaces read from their site on 2026-10-04; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://hrlsc.on.ca/","reach":null,"unit":null,"seen":"2026-10-04","note":null},{"kind":"facebook","label":"Facebook","url":"https://www.facebook.com/HRLSCOntario","reach":null,"unit":null,"seen":"2026-10-04","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"],"tier":"loose","tierLabel":"Loosely related (some of the ideas appear, or the same audience)","match":"all terms","matchedTerms":["languages"],"score":25},{"id":"u114","name":"Meals on Wheels in Toronto (find your local program)","type":"referral","typeLabel":"Referral","what":"Meals on Wheels brings healthy, affordable meals to your home. In Toronto it is run by many local non-profit agencies, and each one covers its own area. Most programs deliver hot meals ready to eat, and some also offer frozen meals and meals for special or cultural diets. The Ontario Community Support Association runs the Ontario Meals on Wheels website and points people to their local program.","forWhom":"Seniors, and adults who live with a disability, have a long-term illness, are recovering from surgery or illness, or are getting medical treatment. Each agency serves only people who live in its area.","cost":"Low cost. Each agency sets its own price. In 2026, a hot meal at Toronto agencies costs about $6 to $11, and some agencies offer a lower price if you qualify.","tags":["Meals on Wheels","meal delivery","hot meals","frozen meals","OCSA","community support services","seniors","community help"],"topics":["food","seniors","health"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.mealsonwheels.ca/request-meals-on-wheels","sources":["https://www.mealsonwheels.ca/","https://www.mealsonwheels.ca/request-meals-on-wheels","https://www.mealsonwheels.ca/what-we-do","https://www.ontario.ca/document/guide-programs-and-services-seniors/support-services-home-and-community","https://torontocentralhealthline.ca/listServices.aspx?id=10107","https://torontocentralhealthline.ca/displayService.aspx?id=120491","https://torontocentralhealthline.ca/displayService.aspx?id=152752","https://lignesantecentre-toronto.ca/printService.aspx?id=152691","https://centraleasthealthline.ca/printService.aspx?id=51482","https://211ontario.ca/contact/"],"checked":"2026-10-04","added":"2026-10-04","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":"Ongoing. Delivery days and times depend on the agency. Most agencies ask you to register before your first delivery.","status":"listed","routes":[{"kind":"Call or text 2-1-1, 24/7, in 150+ languages, to find the Meals on Wheels program for your address","url":"https://211ontario.ca/contact/","value":"2-1-1 or 1-877-330-3213","seen":"2026-10-04","source":"their own site"},{"kind":"List of meal delivery programs in Toronto (Ontario Health atHome directory)","url":"https://torontocentralhealthline.ca/listServices.aspx?id=10107","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":"https://www.mealsonwheels.ca/request-meals-on-wheels","value":"416-256-3010 or 1-800-267-OCSA (6272) (Ontario Community Support Association)","seen":"2026-10-04","source":"their own site"},{"kind":"Organization email","url":"https://www.mealsonwheels.ca/request-meals-on-wheels","value":"info@ocsa.on.ca","seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"2-1-1","seen":"2026-10-04","source":"their own site"},{"kind":"Organization email","url":null,"value":"info@ocsa.on.ca","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Call or text 2-1-1, 24/7, in 150+ languages, to find the Meals on Wheels program for your address","url":"https://211ontario.ca/contact/","value":"2-1-1 or 1-877-330-3213","seen":"2026-10-04","source":"their own site"},"routeCount":6,"channels":[{"kind":"website","url":"https://www.mealsonwheels.ca/request-meals-on-wheels","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-04","phone":"2-1-1","contact":{"email":"info@ocsa.on.ca","url":"https://www.mealsonwheels.ca/request-meals-on-wheels","route":"Call or text 2-1-1, 24/7, in 150+ languages, to find the Meals on Wheels program for your address"},"steps":["Call or text 2-1-1, or open the Ontario Health atHome list of Toronto meal delivery programs, to find the agency that serves your address.","Call that agency to sign up. Most agencies need you to register before your first delivery.","Ask about the price per meal, delivery days, hot or frozen meals, special diets, and whether a lower price is available if you qualify."],"languages":["English"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":false,"money":false,"info":false,"marriage":false},"help":"direct","country":"CA","region":"CA-ON-TOR","currency":"CAD","lang":"en","reach":0.1,"reachGroups":["seniors","disability"],"reachBasis":"Seniors or adults with a disability, long-term illness, recovering from surgery or in medical treatment.","reachSet":"2026-10-07","shelf":"food","audiences":["senior","disability"],"payer":"charity","reachKey":"senior","hidden":false,"amountKind":"none","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"kind":"opportunity","offer":"discount","serves":"all","provider":{"name":"Ontario Community Support Association","url":"https://www.ocsa.on.ca/","source":"https://www.mealsonwheels.ca/request-meals-on-wheels","read":"2026-10-09"},"amount":null,"page":"/o/meals-on-wheels-in-toronto-find-your-local-program/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-04; spaces read from their site on 2026-10-04; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.mealsonwheels.ca/request-meals-on-wheels","reach":null,"unit":null,"seen":"2026-10-04","note":null}],"missing":["follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"],"tier":"loose","tierLabel":"Loosely related (some of the ideas appear, or the same audience)","match":"all terms","matchedTerms":["languages"],"score":25},{"id":"u111","name":"RentSafeTO: Apartment Building Standards (City of Toronto)","type":"program","typeLabel":"Program","what":"A City of Toronto bylaw enforcement program that makes apartment building owners keep their buildings in good repair. If your landlord does not fix problems like plumbing, leaky ceilings, pests, low or no heat, or problems in common areas, you can ask the City to investigate through 311. If a bylaw officer finds a violation, the City can give notices and orders to comply, charge fees, lay charges or do the repair work itself.","forWhom":"Tenants in Toronto apartment buildings with 3 or more storeys and 10 or more units. Condo buildings, townhomes and units in a private home (basement or main floor apartments) are not part of RentSafeTO. In all Toronto rental units, landlords must keep the heat at 21 degrees Celsius or more from October 1 to May 15.","cost":"Free","tags":["RentSafeTO","apartment repairs","no heat","pests","bylaw enforcement","311","tenant complaint"],"topics":["housing","legal"],"place":{"country":"Canada","region":"Ontario","city":"Toronto","label":"Toronto","cc":"CA","scope":"city"},"website":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/","sources":["https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/","https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/rentsafeto-for-tenants-service-requests-complaints-investigations/","https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/","https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/audits-evaluations/rentsafeto-map/","https://www.toronto.ca/city-government/public-notices-bylaws/bylaw-enforcement/not-enough-heatother-vital-services/","https://www.toronto.ca/legdocs/municode/1184_497.pdf","https://www.toronto.ca/wp-content/uploads/2018/05/97f3-ServiceRequestForm_tenants_FINAL.pdf","https://www.toronto.ca/home/311-toronto-at-your-service/"],"checked":"2026-10-04","added":"2026-10-04","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":"Ongoing. Your landlord must respond to urgent requests (electricity, gas, heat, water, building security) within 24 hours and to other requests within 7 days. After you complain through 311, the City responds to urgent complaints within 24 hours and to other complaints within 5 to 10 days.","status":"listed","routes":[{"kind":"Office phone","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/rentsafeto-for-tenants-service-requests-complaints-investigations/","value":"311 (24 hours a day, 7 days a week, help in more than 180 languages)","seen":"2026-10-04","source":"their own site"},{"kind":"Organization email","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/","value":"311@toronto.ca","seen":"2026-10-04","source":"their own site"},{"kind":"Service request form to give your landlord","url":"https://www.toronto.ca/wp-content/uploads/2018/05/97f3-ServiceRequestForm_tenants_FINAL.pdf","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Look up a building's RentSafeTO score","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/audits-evaluations/rentsafeto-map/","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"311","seen":"2026-10-04","source":"their own site"},{"kind":"Organization email","url":null,"value":"311@toronto.ca","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Office phone","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/rentsafeto-for-tenants-service-requests-complaints-investigations/","value":"311 (24 hours a day, 7 days a week, help in more than 180 languages)","seen":"2026-10-04","source":"their own site"},"routeCount":6,"channels":[{"kind":"website","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-04","phone":"311","contact":{"email":"311@toronto.ca","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/","route":"Office phone"},"steps":["Tell your landlord or property manager about the problem first, in writing. You can use the City's service request form for tenants, which comes in many languages. Keep a copy.","Give your landlord time to respond: 24 hours for urgent problems like no heat, electricity, gas or water, and 7 days for other repairs.","If the problem is not fixed, call 311 or use the 311 mobile app to create a service request. You can also email 311@toronto.ca.","A bylaw enforcement officer will contact you to get more information and may ask for documents, so keep your written requests, dates and photos."],"languages":["English"],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"qualify":["Tenants in Toronto apartment buildings","3+ storeys and 10+ units","Not condos, townhomes or units in a house"],"needs":["A written request to your landlord first","Then a 311 service request"],"help":"direct","country":"CA","region":"CA-ON-TOR","currency":"CAD","lang":"en","reach":0.5,"reachGroups":["renters"],"reachBasis":"Only tenants in Toronto apartment buildings with 3 or more storeys and 10 or more units.","reachSet":"2026-10-07","shelf":"housing","audiences":["renter"],"payer":"government","reachKey":"renter","hidden":false,"amountKind":"none","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"kind":"opportunity","offer":"free-service","serves":"all","provider":{"name":"City of Toronto","url":"https://www.toronto.ca/","source":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/","read":"2026-10-09"},"amount":null,"page":"/o/rentsafeto-apartment-building-standards-city-of-toronto/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-04; spaces read from their site on 2026-10-04; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-rights-information/housing-property-standards/apartment-building-standards/rentsafeto-for-tenants/","reach":null,"unit":null,"seen":"2026-10-04","note":null}],"missing":["follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"],"tier":"loose","tierLabel":"Loosely related (some of the ideas appear, or the same audience)","match":"all terms","matchedTerms":["languages"],"score":25},{"id":"u101","name":"Employment standards claim and Employment Standards Information Centre (Ontario Ministry of Labour)","type":"program","typeLabel":"Program","what":"The Ontario Ministry of Labour, Immigration, Training and Skills Development lets workers file a claim when an employer breaks the Employment Standards Act, for example by not paying wages, vacation pay or public holiday pay, denying a leave, or punishing you for using your rights. Its Employment Standards Information Centre answers questions about your rights by phone.","forWhom":"Workers in Ontario who believe their employer broke their rights under the Employment Standards Act. You cannot file if you already took court action against your employer for the same issue, or if you are represented by a union and covered by a collective agreement.","cost":null,"tags":["unpaid wages","employment standards","ESA claim","vacation pay","public holiday pay","reprisal","workers' rights","Ministry of Labour","1-800-531-5551"],"topics":["legal","money"],"place":{"country":"Canada","region":"Ontario","city":null,"label":"Ontario-wide","cc":"CA","scope":"region"},"website":"https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","sources":["https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","https://www.ontario.ca/document/your-guide-employment-standards-act-0","https://www.ontario.ca/document/your-guide-employment-standards-act-0/young-workers-rights","https://files.ontario.ca/mol-infosheet/rights-under-esa-2019-06-19.pdf","https://www.ontario.ca/files/2024-11/mlitsd-employment-standards-poster-en-2023-08-28.pdf","https://forms.mgcs.gov.on.ca/en/dataset/016-mol-es-002"],"checked":"2026-10-04","added":"2026-10-04","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":"Generally you must file within two years of the problem (three and a half years for a claim under the Employment Protection for Foreign Nationals Act).","status":"listed","routes":[{"kind":"Application form","url":"https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":"https://www.ontario.ca/document/your-guide-employment-standards-act-0","value":"1-800-531-5551 or 416-326-7160, TTY 1-866-567-8893 (Mon to Fri 8:30 a.m. to 5 p.m.)","seen":"2026-10-04","source":"their own site"},{"kind":"PDF claim form to fax (1-888-252-4684) or mail","url":"https://forms.mgcs.gov.on.ca/en/dataset/016-mol-es-002","value":null,"seen":"2026-10-04","source":"their own site"},{"kind":"Office phone","url":null,"value":"1-800-531-5551","seen":"2026-10-04","source":"their own site"}],"primaryRoute":{"kind":"Application form","url":"https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","value":null,"seen":"2026-10-04","source":"their own site"},"routeCount":4,"channels":[{"kind":"website","url":"https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","label":"Website","reach":null,"unit":null,"seen":"2026-10-04","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-04","phone":"1-800-531-5551","contact":{"email":null,"url":"https://www.ontario.ca/document/your-guide-employment-standards-act-0/filing-claim","route":"Application form"},"steps":["For questions about your rights, call the Employment Standards Information Centre at 1-800-531-5551 or 416-326-7160 (TTY 1-866-567-8893), Monday to Friday, 8:30 a.m. to 5 p.m. Information is available in many languages.","File your claim online from the Filing a claim page on ontario.ca, generally within two years of the problem.","Or fill out the PDF claim form and fax it to 1-888-252-4684, or mail it to the Provincial Claims Centre, Ministry of Labour, Immigration, Training and Skills Development, 70 Foster Drive, Suite 410, Sault Ste. Marie, Ontario P6A 6V4.","Claims are investigated in the order they arrive. Most go to an early resolution officer first; an employment standards officer may then investigate, give a written decision and take enforcement action if needed. 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