{"id":"e123","name":"Toronto Rent Bank (Neighbourhood Information Post, City of Toronto)","type":"institution","typeLabel":"Public institution","tags":["rent arrears","rental deposit","eviction prevention","grants","low income","tenants","community help"],"what":"City-funded program led by Neighbourhood Information Post with nine local access centres: grants (not loans) of up to $5,000 for rental arrears, and deposit grants from $2,000 (bachelor) to $3,500 (3-bedroom); applications typically take five to seven business days.","languages":["Arabic","Cantonese","English","French","Italian","Mandarin","Serbian","Spanish","Sr","Tamil"],"reachNum":null,"reachUnit":"households helped per year (not published on fetched pages)","reachSource":null,"reachSeen":null,"website":"https://nipost.org/toronto-rent-bank/","contact":{"route":"Online application on nipost.org; general email; call centre weekdays 9-4:30","url":"https://nipost.org/toronto-rent-bank/","email":"nipost@nipost.org"},"welcomes":["partnerships","referring agencies"],"sources":["https://applicant.torontorentbank.ca/quick-guide","https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/toronto-rent-bank/","https://nipost.org/toronto-rent-bank/","https://annualreport2025.211ontario.ca/"],"verified":"checked","approach":"Public institutions work through programs and forms, not favours. Find the program that already exists for your purpose, then ask the named contact what they need from you.","eligibility":"Behind on rent or need a deposit; live in or moving to Toronto; pay market rent; household income within low-income guidelines (about $46,500-$91,367/yr by household size); rent no more than 85% of income; a source of income; assets under $10,000 per person / $15,000 per couple (+$500 per child); not on OW or ODSP.","cost":"Free; assistance is a grant, not a loan","intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":true,"info":false,"marriage":false},"minAge":null,"district":null,"costBand":"Free","reachBand":null,"place":{"country":"Canada","cc":"CA","region":"Ontario","city":"Toronto","scope":"city","label":"Toronto"},"guideTitle":"How to reach them","added":"2026-09-30","extraLinks":{"partnerships":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/toronto-rent-bank/"},"applicationProcess":null,"requiredDocuments":null,"waitTime":null,"hours":null,"accessibility":null,"whatNext":null,"topics":["housing","money"],"channels":[{"kind":"website","url":"https://nipost.org/toronto-rent-bank/","label":"Website","seen":"2026-09-30"},{"kind":"facebook","url":"https://www.facebook.com/niptoronto","label":"Facebook","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"x","url":"http://twitter.com/niptoronto","label":"X (Twitter)","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"instagram","url":"https://www.instagram.com/niptoronto","label":"Instagram","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"linkedin","url":"https://www.linkedin.com/company/niptoronto/","label":"LinkedIn","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"youtube","url":"https://www.youtube.com/@nip_toronto","label":"YouTube","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"tiktok","url":"https://www.tiktok.com/@niptoronto","label":"TikTok","reach":null,"unit":null,"seen":"2026-10-02","source":"listed on their own site"},{"kind":"newsletter","url":"https://nipost.org/newsletter/","label":"Newsletter","reach":null,"unit":null,"note":"email signup for program and event updates","seen":"2026-10-02","source":"listed on their own site"}],"welcomesRaw":["local access centres delivering intake (nine partner agencies)","referring agencies"],"checked":"2026-10-08","checkEvery":90,"reachKind":"none","map":null,"spaceKind":null,"steps":[],"phone":"416-924-2543","format":null,"rules":null,"order":null,"free":true,"waliRole":null,"mixing":null,"maxAge":null,"routes":[{"kind":"Partnerships page","url":"https://nipost.org/partners/","value":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Contact form","url":"https://nipost.org/contact/","value":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Organization email","value":"nipost@nipost.org","url":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Office phone","value":"416-924-2543","url":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Partnerships / media kit","url":"https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/toronto-rent-bank/","value":null,"seen":"2026-09-30","source":"their own site"}],"spacesNote":"Rent Bank line 416-397-7368; partners page lists partners, no call to apply; applications on torontorentbank.ca","spacesSeen":"2026-10-02","spaceCount":8,"routeCount":5,"primaryRoute":{"kind":"Contact form","url":"https://nipost.org/contact/","value":null,"seen":"2026-10-02","source":"their own site"},"help":"direct","country":"CA","region":"CA-ON-TOR","currency":"CAD","lang":"en","reach":0.5,"reachGroups":["renters","lowincome"],"reachBasis":"Grants cover rental arrears or a rental deposit, so only renters qualify. Low income is a condition (two readers agreed): Rent arrears grants tagged low income, run by Neighbourhood Information Post with City money","reachSet":"2026-10-08","bring":{"items":["Documents confirming your tenancy and arrears (arrears applications)","Documents confirming your new tenancy (rental deposit applications)","Documents confirming your household's total monthly net income"],"source":"https://applicant.torontorentbank.ca/quick-guide","read":"2026-10-08"},"shelf":"housing","audiences":["renter","low-income"],"payer":"institution","reachKey":"renter","hidden":false,"amountKind":"max","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"kind":"opportunity","offer":"money","notFor":["on-assistance"],"qualify":["Behind on rent or need a rental deposit","Low income and not on social assistance","Live in Toronto or moving to Toronto"],"serves":"all","provider":{"name":"Neighbourhood Information Post","url":"https://nipost.org/","source":"https://nipost.org/toronto-rent-bank/","read":"2026-10-09"},"amount":"Up to $5,000","page":"/o/toronto-rent-bank-neighbourhood-information-post-city-of-toronto/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-08; spaces read from their site on 2026-10-02; re-checked every 90 days.","status":"listed","spaces":[{"kind":"website","label":"Website","url":"https://nipost.org/toronto-rent-bank/","reach":null,"unit":null,"seen":"2026-09-30","note":null},{"kind":"facebook","label":"Facebook","url":"https://www.facebook.com/niptoronto","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"x","label":"X (Twitter)","url":"http://twitter.com/niptoronto","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"instagram","label":"Instagram","url":"https://www.instagram.com/niptoronto","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"linkedin","label":"LinkedIn","url":"https://www.linkedin.com/company/niptoronto/","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"youtube","label":"YouTube","url":"https://www.youtube.com/@nip_toronto","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"tiktok","label":"TikTok","url":"https://www.tiktok.com/@niptoronto","reach":null,"unit":null,"seen":"2026-10-02","note":null},{"kind":"newsletter","label":"Newsletter","url":"https://nipost.org/newsletter/","reach":null,"unit":null,"seen":"2026-10-02","note":"email signup for program and event updates"}],"missing":["follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","audience number for the organization as a whole (not public)"]}