{"id":"e129","name":"Toronto Community Housing Corporation (TCHC)","type":"institution","typeLabel":"Public institution","tags":["social housing","RGI","landlord","city-owned","seniors","families"],"what":"Largest social housing provider in Canada and second largest in North America, wholly owned by the City of Toronto; about 92,000 residents in 41,000+ low- and moderate-income households across 106 of Toronto's 158 neighbourhoods; 90% of households pay rent-geared-to-income. Units are allocated through the City's centralized waiting list (MyAccesstoHousingTO).","languages":["English"],"reachNum":92000,"reachUnit":"residents housed (TCHC about page)","reachSource":"https://www.torontohousing.ca/about-us","reachSeen":"2026-09-30","website":"https://www.torontohousing.ca/","contact":{"route":"Office phone","url":"https://www.torontohousing.ca/","email":"help@torontohousing.ca"},"welcomes":["other"],"sources":["https://www.torontohousing.ca/contact-us","https://www.torontohousing.ca/about-us","https://www.torontohousing.ca/","https://www.toronto.ca/community-people/housing-shelter/access-community-housing/rent-geared-to-income-subsidy/"],"verified":"checked","approach":"Public institutions work through programs and forms, not favours. Find the program that already exists for your purpose, then ask the named contact what they need from you.","eligibility":"Apply via the City of Toronto centralized RGI waiting list; TCHC's 'how to apply' page could not be fetched (robots)","cost":"RGI rent (about 30% of income) for 90% of households","intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":true,"money":false,"info":false,"marriage":false},"minAge":null,"district":null,"costBand":"Paid or fees","reachBand":"10,000–99,999","place":{"country":"Canada","cc":"CA","region":"Ontario","city":"Toronto","scope":"city","label":"Toronto"},"guideTitle":"How to reach them","added":"2026-09-30","extraLinks":{"partnerships":"https://www.torontohousing.ca/"},"applicationProcess":null,"requiredDocuments":null,"waitTime":null,"hours":null,"accessibility":null,"whatNext":null,"topics":["seniors","housing"],"channels":[{"kind":"website","url":"https://www.torontohousing.ca/","label":"Website","seen":"2026-09-30"},{"kind":"newsletter","url":"https://www.torontohousing.ca/","note":"Site invites residents to email help@torontohousing.ca to receive email updates","label":"Newsletter","seen":"2026-09-30"}],"welcomesRaw":["tenant/resident engagement under the TCHC Culture Model"],"checked":"2026-10-05","checkEvery":90,"reachKind":"people","map":null,"spaceKind":null,"steps":[],"phone":null,"format":null,"rules":null,"order":null,"free":false,"waliRole":null,"mixing":null,"maxAge":null,"routes":[{"kind":"Organization email","value":"help@torontohousing.ca","url":null,"seen":"2026-10-02","source":"their own site"},{"kind":"Partnerships / media kit","url":"https://www.torontohousing.ca/","value":null,"seen":"2026-09-30","source":"their own site"},{"kind":"Office phone","url":null,"value":"416-981-5500 (Client Care Centre, 24/7)","seen":"2026-10-05","source":"their own site"}],"spacesNote":"Homepage only partly readable; no socials, phone or link URLs visible; contact page fetch failed","spacesSeen":"2026-10-02","spaceCount":2,"routeCount":3,"primaryRoute":{"kind":"Office phone","url":null,"value":"416-981-5500 (Client Care Centre, 24/7)","seen":"2026-10-05","source":"their own site"},"help":"direct","country":"CA","region":"CA-ON-TOR","currency":"CAD","lang":"en","reach":0.6,"reachGroups":["lowincome"],"reachBasis":"Housing is for low- and moderate-income households through the RGI waiting list; income is not a table row. Low income is a condition (two readers agreed): City-owned social housing for low- and moderate-income household","reachSet":"2026-10-08","shelf":"housing","audiences":["low-income","renter"],"payer":"government","reachKey":"low-income","hidden":false,"amountKind":"none","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"kind":"service","need":"other","serves":"all","provider":{"name":"Toronto Community Housing","url":"https://www.torontohousing.ca/","source":"https://www.torontohousing.ca/about-us","read":"2026-10-09"},"amount":null,"page":"/o/toronto-community-housing-corporation-tchc/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-05; spaces read from their site on 2026-10-02; re-checked every 90 days.","status":"listed","spaces":[{"kind":"website","label":"Website","url":"https://www.torontohousing.ca/","reach":null,"unit":null,"seen":"2026-09-30","note":null},{"kind":"newsletter","label":"Newsletter","url":"https://www.torontohousing.ca/","reach":null,"unit":null,"seen":"2026-09-30","note":"Site invites residents to email help@torontohousing.ca to receive email updates"}],"missing":["office phone (not published on the pages we read)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)"]}