{"id":"u416","name":"Drop-in crisis workers at Toronto library branches","help":"direct","type":"service","typeLabel":"Service","what":"Crisis workers from Gerstein Crisis Centre and TAIBU Community Health Centre are at some Toronto Public Library branches. They give short-term crisis help, mental health support and referrals to other services. There is also a list of free wellness groups on the page.","forWhom":"Anyone seeking help or guidance. No appointment needed.","cost":"Free","tags":["crisis","mental health","drop-in","library","counselling"],"topics":["mental-health","health"],"place":{"label":"Toronto","country":"Canada","cc":"CA","region":"Ontario","city":"Toronto","scope":"city"},"website":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","sources":["https://tpl.ca/using-the-library/services/social-crisis-support-services/"],"checked":"2026-10-15","added":"2026-10-15","verified":"checked","checkEvery":90,"deadline":null,"deadlineNote":null,"status":"listed","serves":"all","provider":{"name":"Toronto Public Library","url":"https://tpl.ca/","source":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","read":"2026-10-15"},"routes":[{"kind":"Program page","url":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","value":null,"seen":"2026-10-15","source":"their own site"},{"kind":"Office phone","url":null,"value":"416-397-5981","seen":"2026-10-15","source":"their own site"}],"primaryRoute":{"kind":"Program page","url":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","value":null,"seen":"2026-10-15","source":"their own site"},"routeCount":2,"channels":[{"kind":"website","url":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","label":"Website","reach":null,"unit":null,"seen":"2026-10-15","source":"their own site"}],"spaceCount":1,"spacesSeen":"2026-10-15","phone":"416-397-5981","contact":{"email":null,"url":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","route":"Program page"},"qualify":["Anyone seeking help","No appointment needed"],"needs":["Nothing to bring"],"reach":1,"reachGroups":["anyone"],"reachBasis":"given with the entry","reachSet":"2026-10-15","steps":["Go to a branch that has crisis workers during the hours on the page.","Ask at the desk for the crisis worker. No appointment needed."],"languages":[],"welcomes":[],"reachNum":null,"reachUnit":null,"reachKind":"none","reachSource":null,"reachSeen":null,"intents":{"reach":false,"grow":null,"job":false,"volunteer":false,"specialist":null,"opps":false,"housing":false,"money":false,"info":false,"marriage":false},"country":"CA","region":"CA-ON-TOR","currency":"CAD","lang":"en","shelf":"health","audiences":["anyone"],"payer":"government","hidden":true,"hiddenWhy":"institution","reachKey":"anyone","kind":"service","amountKind":"none","dates":{"deadline":"","opens":"","closes":"","nextPayment":""},"need":"counselling-support","serviceCard":"counselling-support","amount":null,"page":"/o/drop-in-crisis-workers-at-toronto-library-branches/","stale":false,"staleDays":0,"checkedNote":"Facts read from the source pages on 2026-10-15; spaces read from their site on 2026-10-15; re-checked every 90 days.","spaces":[{"kind":"website","label":"Website","url":"https://tpl.ca/using-the-library/services/social-crisis-support-services/","reach":null,"unit":null,"seen":"2026-10-15","note":null}],"missing":["organization email (not published on their pages)","follower or subscriber counts (platform pages do not expose them to readers; ask the organization or check the platform)","what they welcome from outside parties (their pages do not say)","audience number for the organization as a whole (not public)"]}