City of Toronto Newcomer Services: settlement workers at City Hall and Newcomer Services Kiosks

Details

How to reach them

1. Call 416-338-0688 (book a settlement worker at City Hall).
2. Tell them what you need.
3. Come back here and tell us if they answered.

Other ways, if that one is quiet

• Contact pageGo to their contact page
  It workedNo answer

• PhoneCall 311 (City services in more than 180 languages, 24/7)
  It workedNo answer

• PhoneCall 416-338-0688
  It workedNo answer

Where else they are

Their website is toronto.ca/.../after-you-arrive-checklist.

Good to know

• For whomNewcomers and all Toronto residents, regardless of immigration status; you will not be asked for proof of status.
• CostFree
• LanguagesEnglish, Arabic, Persian, Dari, Mandarin, Cantonese, Spanish, Russian, Ukrainian, Korean, Urdu, Hindi, Bengali
• Their stepsDrop by Toronto City Hall (100 Queen Street West, main floor rotunda), Monday to Friday 8:30 a.m. to 4:30 p.m., or call 416-338-0688 to book an appointment. Or visit a Newcomer Services Kiosk closer to you (Etobicoke Civic Centre, 176 Elm St., some community centres and Employment and Social Services offices); the kiosk page lists the days and languages. Call ahead, as days and hours change. Ask for help with jobs, housing, health care, school for your children, or interpretation; the City does not ask about immigration status unless the law requires it. For any City service in more than 180 languages, call 311 (24 hours a day).

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