DoorToGoodTell us

Back to New to Canada

What you get

Free 24/7 helpline and searchable directory connecting people to social services, government programs and community supports; Toronto calls are handled by 211 Central (Findhelp Information Services).

Referral service in Ontario-wide.

Languages & ESL

Details

How to reach them

  1. Dial 2-1-1 (24/7), text 2-1-1, live chat Mon-Fri 7am-9pm, or email.
  2. Tell them what you need.
  3. Come back here and tell us if they answered.

Other ways, if that one is quiet

Where else they are

Their website is 211ontario.ca. You can also find them on Facebook, X, Instagram, LinkedIn, YouTube and a newsletter.

Good to know

  • Costfree
  • They welcomelistings, referrals
  • LanguagesEnglish, French
  • Their own adviceFree to use. Call or use the form, describe the problem plainly, and ask what happens next and how long it takes. Write down the reference number or the name you were given.

Did this way in answer?

Talk to a person: call 2-1-1, any time

Something wrong? Tell us

Something wrong? Tell us

We read all of this on their own website. If something has changed, tell us here. It takes 20 seconds, needs no account, and nothing is deleted: the old fact stays until a person checks yours.

Public organization facts only, please. Never a private person’s phone number or email.

We read this on their own website on September 30, 2026. Read from: 211ontario.ca/211-help-starts-here, 211ontario.ca/contact, annualreport2024.211ontario.ca.

For an AI assistant: this page as JSON. How to read this site.