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What you get

Ontario's 24-hour crisis and support line for older adults who have experienced any type of abuse or neglect. Counsellors trained in elder abuse give emotional support, safety planning, information and referrals, 7 days a week, 365 days a year. It is run by the Assaulted Women's Helpline.

Who qualifies:

  • Seniors in Ontario facing abuse or neglect
  • Anyone worried about a senior can call

What you need to apply:

  • Nothing. Call any time

Program in Ontario-wide.

SeniorsCounsellingMental health

Details

How to reach them

  1. Apply on their website.
  2. Questions? 1-866-299-1011
  3. Come back here and tell us if it worked.

Other ways, if that one is quiet

  • TTYTTY

Where else they are

Their website is eapon.ca/seniors-safety-line.

Good to know

  • For whomSeniors in Ontario of any gender who have experienced abuse or neglect. Relatives, friends, neighbours, caregivers and service professionals who are worried about a senior can also call.
  • CostFree
  • LanguagesEnglish, Over 150 languages
  • Their stepsCall toll-free 1-866-299-1011 any time, 24 hours a day, 7 days a week, 365 days a year. TTY users call 1-866-299-0008
    A counsellor listens, helps you make a safety plan and gives information and referrals. The call is confidential and anonymous. Ask for your language. Help is available in over 150 languages.

Did this way in answer?

Talk to a person: call 2-1-1, any time

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We read this on their own website on October 4, 2026. Read from: eapon.ca/seniors-safety-line, awhl.org/seniors, awhl.org/who-can-call-the-ssl, ontario.ca/page/information-about-eld....

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