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Back to Someone to talk to

What you get

A free, confidential City service that sends trained mental health crisis workers, not police, to help you in person during a mental health crisis or for a wellness check, anywhere in Toronto, 24 hours a day.

Who qualifies:

  • Toronto residents aged 16 or older
  • In a mental health crisis, or need support

What you need to apply:

  • A call to 211, any time

Program in Toronto.

Mental healthHealth & care

Details

How to reach them

  1. Apply on their website.
  2. Questions? 211
  3. Come back here and tell us if it worked.

Other ways, if that one is quiet

Where else they are

Their website is toronto.ca/community-people/public-safety-a....

Good to know

  • For whomToronto residents aged 16 or older going through a mental health crisis, feeling overwhelmed or needing support; it also does wellness checks.
  • CostFree
  • Their stepsCall 211, any time of day or night, and ask for the Toronto Community Crisis Service. If you are not sure it fits your situation, 211 staff will talk with you to learn more; a mobile team of trained crisis workers can come to you. After the crisis the team offers follow-up support, referrals and connections to other services. If someone's life is in danger, call 911.

Did this way in answer?

Talk to a person: call 2-1-1, any time

Something wrong? Tell us

Something wrong? Tell us

We read all of this on their own website. If something has changed, tell us here. It takes 20 seconds, needs no account, and nothing is deleted: the old fact stays until a person checks yours.

Public organization facts only, please. Never a private person’s phone number or email.

We read this on their own website on October 2, 2026. Read from: toronto.ca/community-people/public-sa..., toronto.ca/.../tccs-when-to-call.

For an AI assistant: this page as JSON. How to read this site.